Refund policy

The promise in one place

If shared hosting is not right for you, ask within 2 days, meaning 48 hours, of the first hosting purchase and the hosting fee is refunded in full. After that window, a refund is made only for a prolonged outage on datadoodles' side. Domain registrations, renewals and transfers are never refundable. Those three sentences are the rule. The return policy, the cancellation policy, the exchange policy and these paragraphs do not invent a fourth rule.

Prices are INR. A refund is of the hosting amount you were actually charged on a real invoice. The order form on this frontend does not charge you, so it also does not send money back. When a real charge exists, the refund follows that charge.

What the 48 hours covers

The clock starts when the first hosting purchase is paid, not when DNS finishes propagating and not when you install WordPress. The window covers Basic, Professional and Unlimited on monthly, yearly and three-year terms. It covers the hosting line only. If you registered a .in or a .com in the same step, that line stays registered and is not refunded.

DOODLE10, if it was applied, means the refundable hosting fee is the reduced figure, not the figure before the coupon. You do not get the coupon value as cash on top. A renewal paid later is not a 'first purchase' and does not reopen the 48-hour window.

What the window does not cover

Domains are out, as are registry promotions that looked cheap on day one. A first-year .xyz at ₹209 that renews at ₹1,729 is still not refundable once it is registered. Read the renewal column before you buy. The refund desk will not unwind a registry.

Custom VPS and Windows RDP quotes are out of this window unless the quote copies this rule in writing. Add-on work such as a paid migration outside the included move, if one is ever sold, needs its own line. The included migration described on the plan pages is part of hosting, not a separate product.

Outages after the window

After 48 hours, the reason that moves money is a prolonged outage on our side. A target of 99.9 percent uptime does not mean every minute of downtime is invoiced back. A brief fail during a network blip, a DNS change you made, an application error, or a plugin update is not that outage. A prolonged failure of the platform, once confirmed, is.

The credit or refund for that outage applies to the hosting fee for the affected period, not to lost sales, not to advertising, and not to a domain. Ask with the domain name, the time, and what you saw. Use the contact form or email contact@datadoodles.site.

How a refund is returned

When a real payment has been taken, the refund goes back by the same route if that route can still receive it. This site does not publish a UPI ID, a wallet address, or a QR code. Do not send a refund request with a screenshot of a transfer to a handle you found elsewhere. If the original route cannot receive a reversal, the operator will say so before using another route. This policy does not name a bank or a processor.

Chargebacks and refund requests are the same money. Opening both for one invoice delays both. Ask once, name the order, and wait for the reply on a confirmed channel. This frontend can only store a ticket in the browser.

Plan changes are not refunds

Moving up from Basic to Professional mid-term is an upgrade. You pay the difference for the remaining time. That difference is not a new first purchase and does not start a fresh 48-hour refund of the whole account, except for the difference itself if you ask inside 48 hours of paying that difference and the larger plan is unused. Moving down happens at the next renewal so files are not deleted to fit a smaller disk. A downgrade is not a cash refund of the current term.

Records

Keep the confirmation page or the real invoice. The browser copy can disappear if you clear site data. A refund decision needs a figure in INR and a date. Do not post a demand to a place you guess from the brand name. Use the contact form or email contact@datadoodles.site. The form saves the note in this browser and does not send mail by itself.

I changed my mind on day three. Can I have the hosting fee back?

No. The window is 48 hours from the first hosting purchase. Day three is outside it. You can still cancel renewal so the plan does not charge again. The current term runs to its end unless a prolonged outage rule applies.

The domain was a mistake. Will you refund it?

No. Registries do not refund registrations, and neither does this policy. Choose the name on the domain page, read the renewal, and only then register it on a real invoice.

I bought three years. Is the whole ₹1,764 refundable on day one?

Yes, if it is the first hosting purchase, you ask inside 48 hours, and you are asking about the hosting line. The three-year Basic total is refundable in that window. It is not refundable on day thirty because you found a cheaper host.

The site was slow. Is that an outage?

Speed and downtime are different. A plugin, a heavy shop, or the 1 MB/s disk cap can make a site slow without the platform being down. A prolonged outage means the platform failed. Performance tuning is a ticket, not an automatic refund.

Will you refund a DOODLE10 order at the pre-coupon price?

No. The refund matches the hosting amount charged. Ten percent off means the charged amount is lower, and the refund is that lower amount.

Can I get a refund to a different UPI ID?

Only if the original route cannot receive it, and only after that is agreed. This page will not collect a new UPI ID. There is no QR code to scan.

Does a migration failure qualify?

If the included migration was not completed because of a mistake on our side and the hosting is unused inside the first 48 hours, the hosting refund still applies. After that, the remedy is to finish the copy or to talk about the outage rule if the new site was down. The old host's refusal to release a backup is not an outage on our side.

Where do I ask?

Log in and open a ticket with the order id, or use the contact form and choose billing. Say 'refund' in the subject. Email contact@datadoodles.site or use the contact form.

Worked examples of a refund

Basic on a monthly term is ₹149. Asked back inside 48 hours of the first purchase, the refund is ₹149. Professional yearly is ₹1,788 before any code. With DOODLE10 the charge is ₹1,609, and the refund inside the window is ₹1,609. Unlimited on the three-year term is ₹7,164. Inside the window the hosting refund is ₹7,164, not a made-up monthly slice. A domain registered beside any of those orders, whether .in at ₹889 or .com at ₹1,349, is not part of the refund. The registry keeps that fee. Write the two lines separately so a clerk does not "helpfully" cancel the name.

On day twenty the same Unlimited account suffers a short blip while a plugin updates. That is not a prolonged outage on our side, and it is not a refund. On a different week the platform itself is unavailable for a long stretch that the operator confirms. The refund or credit then covers the hosting fee for the affected period, in INR, and it does not cover lost orders on the customer's shop, ad spend, or the domain. The customer still needs the dates and the domain in the ticket.

One request, one route

Ask once. A ticket plus a card dispute for the same invoice holds both up. The subject line should say refund and include the order id. The body should say whether this is the 48-hour window or an outage after that window. Attach nothing that contains a card number or a one-time password. This page never asks for those, and a message that includes them should be treated as a mistake.

When a real payment exists, the money returns by the original route if that route can still receive it. This storefront does not print a UPI handle or a QR code for you to reverse into. A different destination is only discussed if the original route fails, and it is agreed in the ticket rather than typed into a public form. No bank and no processor is named here because none was supplied.

What a refund does to the account

A 48-hour hosting refund closes the hosting account. It does not leave the panel as a free sandbox. Download what you need first. DNS and mail that pointed at the account need a new home. A refund of an outage credit after the window may leave the account open, because you are being paid for time the platform failed, not cancelling the term. Say which outcome you want if both could fit.

An upgrade difference paid last week is refundable inside 48 hours of that difference only when the extra capacity was unused. The original term does not reopen. A downgrade never produces a cash refund of months already paid. Cancellation of renewal is a different form and leaves the current term in place.

Records you should keep

Keep the INR figure, the date, and the order id outside this browser. Clearing site data deletes the local confirmation. Email contact@datadoodles.site or use the contact form. The form saves the note in this browser and does not send mail by itself. File the request before the 48 hours expire even if a person will read it later. The filing time is what the window measures.