Cancellation policy

What cancellation means

Cancellation stops a future renewal. It is not the same act as the 48-hour refund, and it is not deletion of a domain at the registry. When you cancel a shared plan, the sites and mail keep working until the end of the term you already paid, unless you also qualify for the hosting refund and ask for it inside 48 hours of the first purchase.

These rules match the refund policy, the return policy and the exchange policy. Cancelling does not produce a cheque for unused months on a yearly or three-year term after the 48-hour window. The longer terms cost less per month because they are paid up front.

How to cancel

On a live account, cancellation is a ticket from the client area that names the domain and says you do not want renewal. On this frontend, a ticket is stored in the browser and is not delivered. Use it to see the form. Do not treat the saved ticket as a legal notice. Email contact@datadoodles.site when you need a person to see it.

Cancel before the renewal invoice is paid if you want the plan to end. A renewal that has already been paid is a new hosting term. It is not a first purchase, so the 48-hour window does not reopen. You can still cancel the following renewal.

What stays after you cancel

Files, databases and mailboxes remain until the paid term ends, then they are removed. Download a backup before that date. The terms say a server-side copy is a courtesy. A cancelled account is the wrong place to discover you never downloaded one.

Domains registered with the order are not cancelled by a hosting cancellation. They keep their expiry. You can point them elsewhere by editing nameservers at the registrar. Ask contact@datadoodles.site for the live hosts before you rely on a nameserver change.

Immediate closure

You may ask for the account to be closed before the term ends. After 48 hours that request does not create a refund. It only shortens access. Ask for it in the same ticket if you want the files removed sooner. Removal is not instant, and it is not a secure-wipe certificate. Do not store data you cannot afford to leave on a disk you do not control.

Abuse suspensions are not customer cancellations. If the account is suspended for spam or malware, renewal can still be stopped, and a refund is still governed only by the 48-hour rule or a prolonged outage. Getting suspended is not a way to force a refund.

Upgrades, downgrades and cancellation

An upgrade is not a cancellation. You pay the prorated difference and the larger plan starts. A downgrade is scheduled for the next renewal so the current disk allowance remains. If you cancel instead of downgrading, the whole plan ends at term. You do not keep a smaller plan by default. Say which one you want.

DOODLE10 does not change cancellation. A discounted first term still runs until its end. The renewal, if you do not cancel, is the card price for that term, not a second automatic coupon.

Mail and third parties

Cancelling hosting does not cancel a business you run through the site. Tell your customers the new address yourself. MX records that still point at a closed account will bounce. Move mail before the term ends if the messages matter.

WordPress, a payment plugin, or a newsletter tool may hold their own data. Cancelling datadoodles does not delete those third-party accounts. Product names on the plan cards are applications you install. They are not subsidiaries.

Fees and invoices

A cancellation ticket does not erase an unpaid invoice. If a real invoice was issued and not paid, the service can be suspended for non-payment as the terms describe. There is no card stored on this frontend to charge or to reverse.

A letter to a guessed city is not notice. Email contact@datadoodles.site or use the contact form.

I want to cancel on the day I buy. Should I cancel or ask for a refund?

Ask for the refund, and say you do not want the service. Inside 48 hours the hosting fee comes back and the account does not need to run the term. A cancellation alone, without the refund request, would leave the term in place with renewal off.

Can I cancel one site on Professional and keep the others?

Yes. Remove that site in the panel. Cancelling the plan would end all of them. Professional allows ten sites. You do not cancel the plan to delete one.

Will you remind me before renewal?

A live desk should mail the address on the account before a renewal invoice. This frontend does not send mail. Put the date in your own calendar if the order matters.

What if I prepaid three years?

Cancellation stops another three-year jump at the end. It does not refund ₹1,764 on month four. That is the bargain of the lower monthly rate.

Can I pause for a season?

There is no pause product. You can cancel renewal and order again later, or keep the plan. A paused account would still occupy a name and a backup, so it is not offered as a free hold.

Does cancellation delete the domain?

No. Hosting cancellation and domain expiry are separate. A domain keeps working as a name even when the site files are gone. Renew it on the domain table's terms if you still want the name.

I used a coupon. Does cancellation claw it back?

No clawback after the term has run past 48 hours. Inside 48 hours the refund is the amount charged, which already includes the coupon. You do not repay the discount.

Who confirms the cancellation?

A live ticket reply should confirm the date service ends. A ticket stored only in this browser does not. Keep a copy of what you wrote until a real desk exists.

Worked examples of cancellation

A monthly Unlimited plan at ₹499 is cancelled on the tenth of the month. Renewal will not fire next month. The panel keeps working until the paid month ends. There is no refund of the unused twenty days, because the 48-hour window has passed and the platform is up. The customer exports mail and a backup during those twenty days. On the last day the account closes. The domain, if it was registered separately, keeps its own expiry and can be pointed at a new host.

A three-year Basic plan bought for ₹1,764 is cancelled in month four. The cancellation stops the next three-year renewal. It does not return ₹1,764 or a monthly slice. That lower per-month rate was the bargain for paying the term. The customer who wanted the money back had 48 hours at the start. After that, the lever is renewal, not a rewind.

A Professional account with six sites has one project that should disappear. Deleting that site in the panel is not a cancellation of the plan. Cancelling the plan would end all six at the term. The customer who wants a smaller bill at renewal asks for a downgrade to Basic, which is an exchange booked for the renewal date, or cancels outright and accepts that every site ends.

How to give notice

Use a ticket or the contact form. Include the order id, the domain, and whether you want renewal off or access ended sooner. Renewal off is the default reading of cancel. Immediate closure after 48 hours still does not create a refund. It only shortens access, and files you did not download are not promised back. There is no pause product that holds the account for free over a quiet season. Order again later if you need the plan back, at the price then on the card.

A live desk should confirm the end date. A ticket that exists only in this browser does not reach a person. Keep your own copy. A letter to a guessed city is not notice. Email contact@datadoodles.site or use the contact form. This page does not name a court or a payment processor.

What cancellation does not touch

It does not delete a domain registration. It does not cash out a domain. It does not cancel WordPress.org, a plugin vendor, or a newsletter tool where you created a separate login. It does not change a DOODLE10 discount into a second coupon on a future order. If renewal somehow still occurs because notice was late, the remedy is a billing ticket, not a claim that the plan was free.

Abuse suspension is not a customer cancellation and is not a back door to a refund. You can still stop renewal. Mail that still points at a closed account will bounce, so move MX records before the end date if the messages matter. Prices in these examples are INR. No QR code is part of cancelling.